Services
Telephone Techniques provides a numbers of services and these includes, Telecommunication Cabling, Wireless Distributions, and Maintenance.
Cabling
Samsung Wireless Solutions
Data cabling
This involves the installation of predominantly Category 5e (Cat5) or Category 6 (Cat6) copper cables within your site. This cabling is used to link your computers, servers, internet and email and more recently your telephones.
It is an exact science and every cable needs to be properly verified by the latest test equipment.
Telephone Techniques are certified installers of TE Connectivity and Clipsal Cat5 and Cat6 cabling.
Fibre Optic cabling
Fibre optic cabling is mainly used to link communications cabinets which may be as little as 50 metres or may be kilometres apart. The fibre optic cabling carries all the data between these cabinets and if not installed correctly will not be capable of the full theoretical capacity between the cabinets.
This may not be noticeable when first installed but as the demand increases, a poorly designed or installed system will begin to let you down
Wireless Distribution (Voice - Data - RTLS)
Wireless Distribution can range from distributing Voice, Data and RTLS. Telephone Techniques has experience is all three areas of wireless distributed and can even provide site survey details to the requirement of you business, outline a heatmap and access point layout before a single cable or access point has even been installed.
Maintenance
Heat Maps using Ekahau Site Survey
Telephone Techniques can offer repair or maintenance services to the following systems but not limited to;
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Mitel
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3CX
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NEC
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Samsung
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Aastra (Ericsson)
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LG
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Panasonic
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Siemens
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Toshiba
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Hybrex
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Older Commander systems
We also offer complete telephone system maintenance packages with the following:
Choice of Support Levels from business hours to 24/7 coverage
Choice of contract periods
Remote diagnostics of faults and support where possible for faster resolution
Maintenance is not just limited to telephone systems, but we can cover message integration systems, Nurse call systems, etc...